A local care manager is urging more people to work in front-line care having successfully forged a new career in care and secured a management position.
Simone Dyer, 51, works as a Registered Branch Manager at Carewatch Leicester - previously branded as Always There Homecare - which offers care and support to people in their own homes to help them regain and retain their independence and dignity.
Part of Simone’s job is to ensure staff have high quality training, are able to deliver personal care to clients and liaise with families of residents living in Leicester and the surrounding areas.
Simone previously worked in administration and office management but she always had a strong passion for care and was attracted to the proposition of supporting people in the comfort of their own homes. She started as a carer, support worker and then a senior carer, before working her way up to Branch Manager after five years.
Simone found her true vocation working in home care as she mentions: “I’ve always had a caring nature towards individuals and my second career allows me to help people during hospital appointments, meal times and social sessions. It’s more than making a cup of tea!
“The training is second to none here and there are many opportunities available to progress your career.”
A huge achievement for Simone and Carewatch Leicester was gaining a ‘Good’ rating from the Care Quality Commission following a recent inspection of its services.
Working in the care industry has its highs and lows as Simone says: “It’s very easy to get close to service users as you build a tight-knit relationship with them and their families and when they pass away it’s hard to keep your emotions in the right place.
“But the best thing is seeing the transition of service users getting their life back on track and watching them become more independent when they’ve left hospital or recovered from health conditions.”
Asked what advice she would give to someone considering a career in care, she says: “It’s important that you research the company you’re interested in working for and training is essential to enhance your skills and provide consistent care to others.
I started working in this industry very late so my experience shows it’s never too late!”
Please visit carewatch if you would like more information about who we are and what we do or call 0116 3552621.